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632 Regal
07-03-2006, 08:55 PM
While waiting for your chat to begin, you can start typing in your question. To help us address your questions as quickly as possible, please include your email address, eBay User ID and any other pertinent information such as item numbers, error messages, etc. (if available). We may also require your name, address and phone number for verification purposes.

Your entries will become visible to the agent once they have joined the chat. Thank you for your patience.

632regal: item 170004613570 needs to be deleted cause I cant revise it with Ebay anymore. I want to delete and relist but I can not find that option now. Please advise
Your chat session has started..

Jimmy J.: Hello and welcome to eBay Live Chat! My name is Jimmy.

There maybe be a short survey after this chat to improve future chat performances.

Thanks for writing your concern in advance, please give me a moment to address the situation. In the meantime, if you're a registered member, may I please start by confirming your User ID?

Jimmy J.: Thanks for confirming your UserID! Please give me a moment to review your concern.

Jimmy J.: Thanks for waiting! I was trying to find your item however I cannot find this item with this item number could you please double check the item number again or give me the link for your item?

632regal: i cant paste it because of this shitty chat window, i will type it again

Jimmy J.: To copy please highlight the section you need and press 'Control + C' to copy, then press 'Control + V' to paste the information.

632regal: 170004613570

Jimmy J.: Please do try to refrain from using profanity as I am uncomfortable with that language and I wish to keep this chat in a professional manner.
Jimmy J.: Thanks! Please give me a moment to review this for you.

632regal: thanks that helped
Jimmy J.: This is your item correct? porcelain Doll Item number: 170004613570

632regal: correct
Jimmy J.: Okay you should be able to revise this listing. May I ask what happens when you try to revise this listing and maybe I can help with your revisions?

632regal: please delete it so I can relist it with the pictures in order
Jimmy J.: I can show you how to revise this listing so you can change the picture order if you have the pictures still on your listing as please note you will be charged the insertion fees and any listing upgrade fees you have used when you do this.

632regal: when i try to revise it hangs and never changes pages, i went to another computer in out office and I had the same experience

Jimmy J.: I see, in this case may I suggest you to check your anti virus, pop up blockers and firewall settings to make sure that they allow ebay content to be sent to your computer.

You may also wish to you run your spyware program to clean up your computer and clear your cache.

632regal: so your going to charge me to relist because I cant revise my item?

632regal: our system is VERY aware and set up to deal with spyware

Jimmy J.: I mean if you end your listing and then relist it you would be losing your insertion fees and any listing upgrades you have used however if you have your pictures saved onto your computer I should be able to help with this.

Jimmy J.: eBay suggests to use spyware programs like Spybot and or As Aware to clean up your computer. These spyware programs are free and be found by searching on your favorite search engine like www.google.com, www.yahoo.com, etc.

Jimmy J.: I apologize that this issue could not be resolved for you in this chat session. I am very sorry but I have asked my supervisor and done all I can in my power. In order to assist you further, please email our support group through our webform located at:
http://pages.ebay.com/help/basics/select-support.html
Thanks for chatting.

632 Regal
07-03-2006, 08:56 PM
sorry, VERY frustrated... grrr wheres Jimmys face?

winfred
07-03-2006, 09:24 PM
sounds like that chat session was about as useful as cramming your dick in the nearest pencil sharpner

Macv
07-03-2006, 09:27 PM
He sounds very ... bot like. I have never used the chat feature, I call them and complain via telephone.

632 Regal
07-03-2006, 09:33 PM
number please? this is very retarted.

He sounds very ... bot like. I have never used the chat feature, I call them and complain via telephone.

Montreal525
07-03-2006, 09:35 PM
Just remember to avoid using profanity.... you want to remain professionnal.... :D

Bur seriously, I had the same kind of problem 2 years ago. It's true what he said about the firewalls and such. If you have Norton anti-virus, turn it off when on Ebay. You could also set your IE properties to the minimum security and privacy settings. All those safeguards sometime get in the way... I always had the "Done but with error on page" text at the left bottom of my screen and it would never let me complete a listing... Hope this helps...

Jeff

winfred
07-03-2006, 09:39 PM
********edy************


Just remember to avoid using profanity.... you want to remain professionnal.... :D

Jeff

Montreal525
07-03-2006, 09:45 PM
********edy************

I wonder how uncomfortable that would make him feel... :D

Jeff

632 Regal
07-03-2006, 09:59 PM
bots from asia are pre-disponisioned to reject letters in the order of profanity, you can spell them with different results and will still get you disconnected.

let me see maybe i did ****up...

632 Regal
07-03-2006, 10:01 PM
yep i ****ed up

"i cant paste it because of this shitty chat window, i will type it again"

tim s
07-03-2006, 10:08 PM
tim s.

e39dream
07-03-2006, 10:14 PM
dude, goto the help tab on any ebay page, type "end item" into the search box, find end item link, type in item number, select reason for ending, start over. piece o cake.

632 Regal
07-03-2006, 10:20 PM
sweet...hope i remember this next time

dude, goto the help tab on any ebay page, type "end item" into the search box, find end item link, type in item number, select reason for ending, start over. piece o cake.

Rigmaster
07-03-2006, 10:30 PM
Does anyone else think it's funny that Jeff had to go back and look at the text of his chat to see if he used any profanity or not???


Sorry, but I usually try to use my "talking to grandma" voice when dealing with people like this. As soon as you start swearing, they stop helping (assuming they were really helping in the first place....).







Bret.

HDhandyman
07-03-2006, 10:35 PM
Porcelain Dolls, Jeff ?

Is this a one time thing, or do you specialize. If so, are you into one of those get rich quick programs? Just curious. I'm sitting here thinking about a movie I saw in which the lead character owned a front- business selling porcelain dolls on ebay, but was really a contract killer.;)

632 Regal
07-03-2006, 10:36 PM
yep I messed up.


Does anyone else think it's funny that Jeff had to go back and look at the text of his chat to see if he used any profanity or not???


Sorry, but I usually try to use my "talking to grandma" voice when dealing with people like this. As soon as you start swearing, they stop helping (assuming they were really helping in the first place....).







Bret.

ThoreauHD
07-03-2006, 10:42 PM
http://www.personal.psu.edu/users/j/r/jrk132/tech.swf

http://i4.photobucket.com/albums/y106/toasty0z/wizard.jpg

winfred
07-03-2006, 10:53 PM
uhhh grand ma cusses as much or more then me and i border on sailor


Sorry, but I usually try to use my "talking to grandma" voice when dealing with people like this..

632 Regal
07-03-2006, 11:19 PM
beautiful, this is the guy I talked to taday...meanwhile with no phones im out of business.

632 Regal
07-04-2006, 11:50 AM
no specilty just selling crap so I have money to buy more crap.


Porcelain Dolls, Jeff ?

Is this a one time thing, or do you specialize. If so, are you into one of those get rich quick programs? Just curious. I'm sitting here thinking about a movie I saw in which the lead character owned a front- business selling porcelain dolls on ebay, but was really a contract killer.;)

NovceGuru
07-04-2006, 12:56 PM
no specilty just selling crap so I have money to buy more crap.

What else is ebay for? (besides people selling things for 99 cents with 25$ shipping)