::.. Why you be very wary of using PayPal

[Qube]

As continued from: http://www.bimmer.info/forum/showthread.php?t=12492, MarkD

In a nutshell:
- Sell on eBay, pay via PayPal ensuring verified Buyer.
- Seller claims non-receipt
- Send all tracking information INCLUDING signature data to PayPal
- PayPal ignores and processes refund to buyer
- PayPal freezes $175 (they say it's standard)
- Investigation ensues for weeks
- Account is frozen because of negative balance
- Informed from MarkD and another eBay seller that their funds are under investigation for 'fraud'
- More faxes and mails to PayPal
- PayPal processes full claim in favor of Buyer
- Account completely limited
- Send appeal to PayPal, and fax all information AGAIN
- Appeal denied. Why? TRACKING INFO CANNOT BE VIEWED ONLINE!
- Call PayPal, walk through on the phone to view information
- Attempt appeal and case in review
- Meanwhile, PAYPAL REVERSES PAYMENTS TO SELLERS!

This makes absolutely NO sense! Mark, I received a message that you called. Understandably why now. The truly f*cked up part of it is I don't have the funds that were reversed AND I can't move them anywhere because my account is limited!

So, I don't have the money. The folks I paid to don't have the money. WHO HAS THE MONEY? The fraudulant Buyer and PayPal, whom is helping them!

Since then, the Buyer on eBay has changed their email and made their feedback on eBay private.

I say again... Seller protection is a farce.

I'll call you tonight, Mark.

[MarkD]

As continued from: http://www.bimmer.info/forum/showthread.php?t=12492, MarkD

In a nutshell:
- Sell on eBay, pay via PayPal ensuring verified Buyer.
- Seller claims non-receipt
- Send all tracking information INCLUDING signature data to PayPal
- PayPal ignores and processes refund to buyer
- PayPal freezes $175 (they say it's standard)
- Investigation ensues for weeks
- Account is frozen because of negative balance
- Informed from MarkD and another eBay seller that their funds are under investigation for 'fraud'
- More faxes and mails to PayPal
- PayPal processes full claim in favor of Buyer
- Account completely limited
- Send appeal to PayPal, and fax all information AGAIN
- Appeal denied. Why? TRACKING INFO CANNOT BE VIEWED ONLINE!
- Call PayPal, walk through on the phone to view information
- Attempt appeal and case in review
- Meanwhile, PAYPAL REVERSES PAYMENTS TO SELLERS!

This makes absolutely NO sense! Mark, I received a message that you called. Understandably why now. The truly f*cked up part of it is I don't have the funds that were reversed AND I can't move them anywhere because my account is limited!

So, I don't have the money. The folks I paid to don't have the money. WHO HAS THE MONEY? The fraudulant Buyer and PayPal, whom is helping them!

Since then, the Buyer on eBay has changed their email and made their feedback on eBay private.

I say again... Seller protection is a farce.

I'll call you tonight, Mark.

Hi Jason,

I just got off the phone with someone at PayPal, she said that the payment was reversed since I didn't provide any info for their investigation. I've been busy and didn't have time, and I felt they didn't need any info from me anyway.

I told her what I thought of PayPal. I've got to find a new method to accept payments soon as I'm closing my PayPal account.

Mark

[Kalevera]

What?

I'm truly confused, especially as to why this <apparently private> business is on the forum?

[MarkD]

What?

I'm truly confused, especially as to why this <apparently private> business is on the forum?

Qube wants to warn people against using PayPal. I would also tell everyone that you should find some other online transaction method. People I know saying they got ripped of by PayPal, but didn't think it would happen to me. Now I know it can happen.

They told me to take Qube to small claims court to get the cash from him...

PayPal only told me there was a problem about 5 weeks after I got his order.

Mark

[Qube]

Name is Jason I won't be back until late so I'll ring you up at work tomorrow.

The primary objective of this post is to bring to light that this sort of thing can hit close to home... home being Bimmer.info Secondly, it goes to show just how much unregulated control PayPal has over your money. My beef is that they are...

#1 freezing funds in other people's accounts more than a month later
#2 reversing transactions and put money BACK in my account, to which I cannot access!
#3 STILL ALLOWING payments to come into my account, and no way to stop that!
#4 So far denying two requests for appeal even with full certified tracking information. Certified because the postal outlet packed it to ensure it for full $1000+ value.

Really, I have to say I wouldn't have given a damn about it any more until it got Mark and James (another seller) involved. As you can see they (PayPal) haven't touched the case since August 1st... since late June when it started.


** NB, I bet they didn't give you your seller fee back for the reversal now did they?

[Jon K]

HAD THE EXACT same thing happen with me, only it was over $800, they "froze" it and told me they will hold it indefinitely until it is "resolved". I am not sure what was to be "resolved" as I was sending money to my mom! Paypal is a huge freaking mess, few people realize it!

[pundit]

I'm kind of concerned that Paypal has my credit card details. After my problems with them I won't be using them again either so there is no longer any need for them to have my details. I'm going get a new card this week and trash the old one. With the amount of data and identity theft going I'm not going to take any chances.

[rickm]

You can close your account, I did. It took longer to cancel than to create the damn thing. :P

[Jon K]

I'm kind of concerned that Paypal has my credit card details. After my problems with them I won't be using them again either so there is no longer any need for them to have my details. I'm going get a new card this week and trash the old one. With the amount of data and identity theft going I'm not going to take any chances.

My account was hooked up to my checking account, I closed the checking account too. When I told the bank worker I wanted to close the account he asked "Why?" I said "Because of PayPal" and hes like "What's wrong with PayPal" woooooooooo

[Brian C.]

Not that I doubt that you've had the problems that you describe, but because I've never had any problems myself. I'm certainly not a huge user of Paypal, but in the past 6 or 7 years I've completed maybe 120-150 transactions on E-Bay, buying and selling, with Paypal payments and a couple Paypal but non-E-bay transactions, and I've never had a single thing go wrong. I buy something from a buyer that accepts Paypal, I either hit the "Pay Now" button on the auction page or get their e-mail address and do the transaction myself. And when I'm owed money, it goes into my account. My account is linked to my checking account and to my Amex as a backup and I've transfered cash back and forth with no problems.

Is this unusual? Do any others NOT experience any of the problems that Mark D and Qube have been speaking of? My account is confirmed, are yours? It sort of worries me that I don't have the problems that you all have had, but I just wonder if I do things differently than you.

Brian C.