Help needed with windscreen.

[Marcusd]

Hi,

I am in the process of complaining to a windscreen (windsheild) fitting firm after a very poor job of fitting a new screen and need a little help.
As well as the new scrren leaking, it has been poorly fitted, I have no rear view mirror as the plate has been attached upside down and all of the fasteners on the plastic plate between the bonnet (hood) and screen are either missing or snapped.

When I have lifted this plastic cover up to check the fitting of the bottom of the screen there is a 1cm gap between the edge of the glass and the metal of the car. I have been told by the firm that this is normal and that there is not normally a trim there.

I have attached a photo of the bottom of the windsheild with the plastic cover pulled out of the way and a large gap can be seen at the bottom of the glass. Can anyone confirm if this is normal or not as it does not look very safe at the moment.

Many thanks, Marcus

E34 525i 140K 95

Please could anyone tell me if this is normal on an E34