latch is releasing. The mechanism up front has to pivot at the same time that it raises. When it does this then it moves the rear of the hood on the rollers up and out of the channel its in so you can then lift it up. AS others have already said if you can't lift it up then the front of the hood needs to raise up and pivot forward to draw the rear of the hood back, reach up and raise the front of the hood as far as you can and pull straight back on it while standing at the front of the car. Then go and lift the hood up at the rear.
Originally Posted by Qube